Privacy Policy

Last updated: January 2025

Introduction

At Matchable, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered photo enhancement service.

Information We Collect

Personal Information

When you create an account, we collect:

  • Email address
  • Name (if provided)
  • Profile information from social login providers (Google, Apple)
  • Payment information (processed securely by Stripe)

Photos and Images

When you use our service, we collect:

  • Photos you upload for processing
  • AI-generated images created from your photos
  • Your preferences and selections

Usage Information

We automatically collect:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and feature interactions
  • Error logs and performance data

How We Use Your Information

We use the collected information to:

  • Provide and improve our photo enhancement service
  • Process your photos using AI technology
  • Manage your account and subscriptions
  • Process payments securely
  • Send service-related communications
  • Analyze usage to improve our service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Photo Storage and Processing

Your photos are important to us. Here's how we handle them:

  • Storage: Photos are stored securely on encrypted cloud servers (Firebase/Google Cloud)
  • Processing: Photos are processed by AI models to generate enhanced images
  • Retention: Your photos are retained while your account is active
  • Deletion: You can delete your photos at any time from your account
  • No sharing: We never share your photos publicly or with third parties for marketing without your explicity permission

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party services that help us operate (cloud hosting, payment processing, analytics)
  • AI Providers: Your photos are processed by AI services (Google AI) under strict data processing agreements
  • Legal Requirements: When required by law or to protect rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

We do NOT sell your personal information or photos to third parties.

Data Security

We implement industry-standard security measures:

  • Encryption in transit (HTTPS/TLS) and at rest
  • Secure authentication with Firebase Auth
  • Regular security audits and monitoring
  • Access controls and employee training
  • PCI-compliant payment processing via Stripe

Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct your information
  • Deletion: Delete your account and associated data
  • Portability: Export your photos in a standard format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at matchableofficial@gmail.com or through your account settings.

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our service
  • Prevent fraud and enhance security

You can control cookies through your browser settings, though some features may not work properly without them.

Children's Privacy

Matchable is not intended for users under 18 years of age. We do not knowingly collect information from minors. If you believe we have collected data from a minor, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: matchableofficial@gmail.com